How we look after your personal information.
This policy explains how woodspire-restore collects and uses personal information when you contact us or browse our website.
Information we collect
When you email us, we store the details you provide such as your name, company, and the content of your message. We also collect standard usage data through cookies if you enable analytics.
Why we collect it
We use your information to respond to enquiries, plan service delivery, and improve our website experience. We never sell your data or share it outside our service partners.
How we store information
Data is stored in secure systems with access limited to our core team. Retention periods are reviewed annually and are aligned with legal requirements for business records.
If a project does not proceed, we delete any sensitive documentation once it is no longer needed for communication or record keeping.
Your rights
You can request access to the information we hold about you, ask for corrections, or request deletion where appropriate. We respond to these requests promptly and always within legal timeframes.
Contact for privacy requests
Email: [email protected]
We may ask for verification to protect your information.